Frequently Asked Questions

Is the free plan really free?

Yes. No credit card required and no time limit. The free plan gives you 1 dynamic QR code with scan count analytics and watermarked PNG downloads. Vector formats (SVG, EPS, PDF) are available on Starter and Pro plans.

Is there a free trial?

Yes. The first time you subscribe to a paid plan, Starter or Pro, you get a 30-day free trial. You won’t be charged during the trial, and if you cancel before it ends, you’re never charged. If you subscribe again later, there’s no new trial and billing starts right away.

What types of QR codes can I make?

You can make 10 types: Link, Multi-link, vCard, WiFi, Email, SMS, Note, PDF, WhatsApp and App Download. PDF, WhatsApp, App Download and Editable WiFi are on Starter and Pro. A WiFi code that joins automatically works on every plan.

What is a Multi-link page?

One QR code and one link that open a page with all your links: your website, social profiles, reviews, ordering, booking and more. Every plan gets unlimited links, headers to group them and a photo or logo. Starter and Pro add 12 themes, your own colors, a background image, a banner photo, social icons, fonts, button styles, videos and music that play on the page, an email signup form and link stats.

Can I add a video, a song or an email signup to my Multi-link page?

Yes, on Starter and Pro. Paste a link from YouTube, Vimeo, TikTok, Spotify, Apple Music or SoundCloud and it plays right on your page. An Instagram post or Reel can be added as a Link instead. Add an Email signup and people can share their email after agreeing to hear from you. You’ll find the emails in the Signups tab on your code’s page, ready to export as a CSV. We don’t send emails to them for you.

Can I edit a QR code after printing?

Yes, for dynamic QR codes. They point to a short link, so you can change where they send people from your dashboard any time, and the printed code stays the same. WiFi codes that join automatically can’t be changed, because the network is in the printed code. Editable WiFi codes (Starter and Pro) can be changed any time.

Do my QR codes expire?

No. Your QR codes keep working as long as your account is active. The only accounts we remove on our own are sign-ups that never verify their email, after 7 days.

What is a dynamic QR code?

A dynamic QR code points to a short redirect URL instead of encoding the destination directly. This means you can change where it sends people at any time without reprinting the code. Dynamic codes also track scan analytics.

Will my QR codes have a watermark?

Free plan downloads include a small “Made with AQRHub.com” watermark. Starter and Pro plans remove the watermark completely.

How many scans can I get?

Unlimited scans on every plan. There are no scan caps or throttling on free, Starter, or Pro plans.

Is my data safe?

Yes. Every page uses HTTPS, and we don’t sell your data. A WiFi code that joins automatically keeps your network inside the printed code, so we don’t store it. An Editable WiFi code stores your network name and password so its guest page can show them, protected like the rest of your data.

Can I download in SVG, EPS, or PDF format?

Yes. PNG downloads are available on every plan, in four sizes: Small (200 px), Medium (600 px), Large (1200 px) and Print (2400 px), and we only offer the sizes that will still scan. SVG, EPS, and PDF vector downloads are available on Starter and Pro plans, perfect for print, large-format signage, and vector design tools.

Can I add my logo to a QR code?

Yes, on Starter and Pro. Upload a PNG, JPG, WebP or SVG up to 10 MB, or pick one of 16 icons from the icon library. Choose Small, Medium or Large, a Square, Rounded or Circle shape and, if you like, a background box. We make big pictures smaller and remove the location from photos.

What is the QR Frame feature?

A frame adds a call to action like “Scan Me” or “Visit Us” around your QR code. Every plan can use the Banner with a preset text. Starter and Pro get every frame shape (Rounded banner, Speech bubble, Ticket, Phone outline, Circle badge and Scan me arrow), their own text, fonts and colors, plus logos and borders.

What QR code styles can I use?

Every plan can pick a dot shape (Square, Rounded, Circle, Dot or Diamond) and the colors. Starter and Pro add more dot shapes (Extra rounded, Classy and Bars), a corner frame and corner center for the three big squares, a separate corner color, and a two-color gradient. Your downloads look just like the preview.

Can I get a short link like aqrhub.com/yourname?

Yes, on every plan. Give your Multi-link page a handle and you get a clean link like aqrhub.com/yourname. Use it anywhere: your social bio, texts, emails and business cards. Your QR code stays the same. If you change your handle, the old one still sends people to your page for 90 days, and no one else can take it during that time.

How do I share my Multi-link page in a social bio?

Open the code’s page from your dashboard and click Copy link in the Your Multi-link page box, then paste it into your Instagram, TikTok or other bio. Visits from that link count as link visits, separate from QR scans. Add a handle for a shorter link.

Can I change my WiFi password without reprinting?

Yes, with an Editable WiFi code (Starter and Pro). Scanning opens a page with your network name, a Copy password button and steps to connect, and you can change the network or password any time. A WiFi code that joins automatically works on every plan, but the network is in the printed code, so it can’t be changed later.

Can I pause a QR code?

Yes. Open the “...” menu next to the code and choose Pause. Anyone who scans it sees a short note that it isn’t active right now. Nothing is deleted, and you can resume it any time. WiFi codes that join automatically can’t be paused, because the network is in the printed code.

Can I use my own domain?

Yes, on Pro. Connect a custom branded domain like qr.yourbusiness.com, and your QR codes and pages use it instead of aqrhub.com.

What are Smart Tags?

Smart Tags are AQRHub’s Smart Pet ID Tags and luggage tags. Each is a physical tag with an NFC chip and a QR code that opens its online profile, so whoever finds your pet or your bag can reach you. The online profile is included with the tag and has no subscription.

How do I cancel my subscription?

Click your account menu, select Account & Billing, then under Plan & Usage click Cancel subscription and confirm. Your plan stays active until the end of your current billing period, you aren’t charged again, and your account then moves to the free plan.