Terms of Service

1. Acceptance of Terms

By accessing or using AQRHub ("the Service") you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including visitors, free plan users, and paid subscribers.

2. Description of Service

AQRHub is a QR code management platform. You can create, customize, and track dynamic QR codes for your business. The Service includes QR code generation, scan analytics, file hosting for PDF QR codes, and related features. We offer free and paid subscription plans with varying features and limits.

3. User Accounts

You are responsible for maintaining the security of your account and password. Do not share your login credentials with others. AQRHub is not liable for any loss or damage resulting from unauthorized access to your account caused by your failure to keep your credentials secure.

You must provide accurate information when creating an account. If any of your account information changes, update it promptly. We reserve the right to suspend accounts that contain false or misleading information.

4. Acceptable Use

You agree not to use AQRHub to:

• Upload or link to illegal content, including but not limited to child sexual abuse material (CSAM), malware, viruses, or other harmful software
• Upload copyrighted material that you do not have permission to use
• Create QR codes that link to phishing pages, scam websites, or deceptive content
• Harass, spam, threaten, or harm other people or businesses
• Attempt to hack, reverse engineer, or gain unauthorized access to the platform, its infrastructure, or other users' accounts
• Share your account credentials with others or allow multiple people to use a single account
• Resell or redistribute the Service without written permission
• Abuse the free plan to circumvent paid plan limits (for example, creating multiple free accounts)
• Violate any applicable local, state, national, or international laws or regulations

We take these rules seriously. Violations may result in immediate account termination without notice.

5. Content and Uploads

You own the content you create and upload to AQRHub. We do not claim ownership of your QR codes, logos, PDFs, or any other files you upload.

By uploading content to the Service, you grant AQRHub a limited license to store, serve, and display that content as needed to provide the Service. This license exists solely to make the platform work. We do not sell, share, or use your content for any other purpose.

6. File Uploads and Validation

All files uploaded to AQRHub are scanned and validated before being accepted. We check file types at the byte level to ensure uploaded files match their claimed format. This is a security measure to protect all users of the platform.

We reserve the right to remove any content that violates these Terms of Service, applicable laws, or that we reasonably believe poses a risk to the platform or its users. We may do this without prior notice.

7. Abuse Reporting

If you encounter a QR code or content on AQRHub that violates these terms, please report it immediately. Send details to abuse@aqrhub.com and include as much information as possible, such as the QR code URL or a description of the violation.

We review all abuse reports and take appropriate action, which may include content removal and account termination.

8. Subscriptions and Billing

Paid plans (Starter and Pro) are billed monthly through Stripe. When you sign up for a paid plan, you get a 30-day free trial. You will not be charged during the trial period. If you cancel before the trial ends, you are never charged.

After the trial, your payment method is charged at the start of each billing cycle. You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You keep access to paid features until that period ends.

No refunds are issued for partially used billing periods. If you believe you were charged in error, contact support@aqrhub.com and we will look into it.

9. Free Plan

The free plan is provided as-is with no guarantee of uptime or feature availability. AQRHub reserves the right to modify free plan limits at any time. Free accounts remain active indefinitely as long as they are not violating these terms.

10. Data and Privacy

Your privacy matters to us. Please review our Privacy Policy for details on what data we collect and how we use it.

The short version: we collect what we need to run the Service. We do not sell your data to anyone. QR code scan analytics (device type, browser, location, timestamp) are collected to power your dashboard. We do not collect personally identifiable information about the people who scan your codes.

11. Account Termination

We reserve the right to suspend or terminate any account that violates these Terms of Service. This includes but is not limited to uploading illegal content, abusing the platform, attempting unauthorized access, or harassing other users.

Termination may happen without prior notice. If your account is terminated for a violation, you are not entitled to a refund for any remaining subscription time.

You may also delete your own account at any time from your account settings.

12. Soft Delete and Data Retention

When you delete a QR code, it is not permanently removed right away. Deleted QR codes enter a soft-delete state with a 7-day grace period. During that window you can restore the QR code and all associated data from your dashboard.

After 7 days, the deletion becomes permanent. The QR code, any uploaded files associated with it, and its scan analytics are permanently removed from our systems and cannot be recovered.

The same grace period applies when you delete your account. You have 7 days to change your mind. After that, all account data is permanently erased.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. AQRHub does not guarantee that the Service will be uninterrupted, error-free, or free of harmful components.

We do our best to keep things running smoothly, but we cannot promise perfection. Use the Service at your own risk.

14. Limitation of Liability

To the fullest extent permitted by law, AQRHub and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service. This includes but is not limited to loss of profits, data, business opportunities, or goodwill.

In no event shall our total liability exceed the amount you paid to AQRHub in the 12 months preceding the claim.

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from these terms or the Service shall be resolved in the courts of the State of Florida.

16. Changes to Terms

We may update these Terms of Service from time to time. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we will notify users by email.

Your continued use of the Service after changes are posted constitutes your acceptance of the updated terms. If you do not agree with the changes, stop using the Service.

17. Contact

For questions about these terms, email legal@aqrhub.com

To report abuse or content violations, email abuse@aqrhub.com

For general support, email support@aqrhub.com